New York—Patient Concierge Needed at High-End, Full-Service Dermatology Practice in New York City
myDermRecruiter is actively seeking a Patient Concierge to join a thriving, high-end Dermatology practice in New York City. This group serves affluent and celebrity patients and has created this new role at their flagship location to elevate the patient experience from a non-clinical standpoint.
- Non-clinical position
- Patient Concierge will streamline and manage non-clinical patient needs and out-of-scope, customer-service centric tasks to alleviate clinical staff
- Patient Concierge will provide best-in-class service standards, including wayfinding services, handling patient feedback and service recovery, facilitating a lost-and-found system and providing front desk assistance
- Five years of experience in the customer service or the hospitality industry is preferred
- The candidate should be a relationship-driven individual with a pleasant and friendly personality
- Bachelor's Degree required
- Must be able to provide best-in-class service standards
- High-end dermatology practice in New York City serves an affluent, celebrity population
- Superior support staff works to create a seamless workflow for providers and a warm, welcoming environment for patients
- Offers comprehensive Medical and Cosmetic Dermatology
- Utilizes state-of-the-art tools and technology to provide cutting edge dermatological treatments
- Beautiful, classy office and exam rooms with supreme amenities
Enjoy a never-ending list of things to experience in New York City—from iconic Broadway performances to exclusive shopping and dining experiences and even some excellent outdoor adventures! You'll have no trouble catching flights and planning destination getaways with multiple international airports.
Ready to Make a Career Move?
For immediate consideration, call Kathleen Tait at 636-239-1787 ext. 170 today. Or email your CV to Kathleen@myDermRecruiter.com.
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